Voice and Data

Deep experience keeping communication systems running smoothly. Specializes in VoIP infrastructure, network quality, and diagnosing why calls drop or sound poor. Built CallSentry, a comprehensive platform for discovering network problems before they affect your business.

Networking and Security

Years of hands-on network administration and infrastructure work at hosting companies. Knows how to design systems that stay up, perform well, and scale reliably. Combines security best practices with the practical reality of supporting production environments where downtime costs money.

Software and Automation

Automation and analytics background means projects get delivered faster and results are measurable. Can translate between what executives need to know and what engineers need to build. Comfortable with data-driven decisions and explaining technical solutions in business terms.

Operations Four years as an IT System Administrator for the U.S. Navy built a foundation in discipline, systems responsibility, and supporting mission-oriented technical operations.
Implementation Roles in hosting, analytics, and communications added hands-on delivery experience across web platforms, infrastructure, reporting, and user-facing technical work.
Reporting That combination makes it easier to communicate technical issues clearly to both technical and non-technical audiences.
Positioning Taken together, the experience points to someone who can contribute across support, systems, infrastructure, communications, and technical improvement work.